Privacy Policy

🛡️ Fashionner Privacy Policy

Effective Date: 26 December 2025
Last Updated: December 2025

This Privacy Policy is issued in accordance with:

  • Information Technology Act, 2000 & SPDI Rules, 2011 (India)

  • Consumer Protection (E-Commerce) Rules, 2020 (India)

  • Digital Personal Data Protection Act, 2023 (India)

  • GDPR (EU/UK), CCPA/CPRA (California), PDPA (Singapore)

  • Shopify Platform Privacy & Security Standards

🧭 1. Introduction

Welcome to Fashionner, operated by Bhavitha Sree Trading (“we”, “our”, “us”).

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how your information is collected, used, stored, disclosed, and protected when you:

  • Visit www.fashionner.com

  • Place orders (domestic or international)

  • Interact with us via website, email, WhatsApp, or social media

  • Use Shopify-powered services

By accessing or using our website, you consent to the practices described in this Privacy Policy.

🧾 2. Information We Collect

a) Personal Information (provided by you)

  • Full Name

  • Email Address

  • Mobile / Contact Number

  • Billing & Shipping Address

  • Order details and transaction references

  • Login credentials (if account is created)

⚠️ Payment Note: We do not store card numbers, CVV, or UPI PINs. Payments are processed securely via certified gateways.

b) Automatically Collected Information

  • IP address

  • Browser type, device type, operating system

  • Approximate location (city/country level only)

  • Pages visited, session duration, cart activity

c) Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools such as:

  • Shopify Analytics

  • Google Analytics

  • Meta (Facebook) Pixel

These help us improve performance, marketing effectiveness, and user experience.

🎯 3. Purpose of Data Collection & Use

Your information is used strictly for:

  • Order processing, confirmation, and delivery

  • Customer support & dispute resolution

  • Transactional communication (order, invoice, shipping)

  • Fraud prevention and security checks

  • Legal, accounting, GST, and regulatory compliance

  • Personalized shopping experience

  • Marketing communication (only with consent)

🤝 4. Sharing & Disclosure of Information

We do not sell or rent your personal data.

We may share limited data with:

  • Payment Gateways: Razorpay, PayPal, Stripe, Shopify Payments, UPI providers

  • Logistics Partners: Courier & shipping companies (India & international)

  • Technology Providers: Shopify, analytics & marketing tools

  • Government / Legal Authorities: When required by law

All third parties are bound by confidentiality and data-protection obligations.

🌍 5. International Data Transfers

If you are accessing Fashionner from outside India:

  • Your data may be processed in India or other jurisdictions where our partners operate

  • We ensure GDPR-compliant safeguards, contractual clauses, and secure transfers

  • Shopify’s global infrastructure follows internationally recognized security standards

🏪 6. Cookies Policy

Cookies help us:

  • Maintain your shopping cart

  • Save language and currency preferences

  • Measure site performance

  • Deliver relevant product recommendations

You may manage or disable cookies through browser settings. Disabling cookies may affect some site features.

📧 7. Your Rights (India + Global)

🇮🇳 India (DPDP Act, 2023)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request data deletion

  • Withdraw consent

  • File grievances

🌍 GDPR / CCPA Rights

You may request:

  • Access to your data

  • Rectification or erasure

  • Restriction or objection to processing

  • Data portability

  • Opt-out of marketing

📩 Requests can be sent to: privacy@fashionner.com

🔐 8. Data Security Measures

We implement strong safeguards including:

  • SSL (HTTPS) encryption

  • PCI-DSS compliant payment gateways

  • Limited internal access controls

  • Secure Shopify infrastructure

  • Firewall & monitoring systems

Despite best efforts, no digital system is 100% secure. We continuously improve our security posture.

📦 9. Data Retention Policy

We retain personal data only as long as required for:

  • Order fulfillment

  • Warranty & support

  • Tax, GST, VAT and legal compliance

  • Dispute resolution

Once no longer required, data is securely deleted or anonymized.

🌐 10. Third-Party Links

Our website may link to external platforms such as Instagram, Facebook, or Pinterest.

We are not responsible for the privacy practices of third-party websites. Please review their policies separately.

🇮🇳 11. Taxes, Duties & Compliance

  • Indian Orders: GST is charged as per Indian tax laws

  • International Orders: Customs duties/VAT may apply based on destination country

  • DDP/DDU terms are communicated clearly at checkout or order confirmation

🧒 12. Children’s Privacy

Fashionner does not knowingly collect data from individuals under 18 years of age.

If such data is identified, it will be deleted immediately upon notification.

🆕 13. Policy Updates

We may update this Privacy Policy to reflect:

  • Legal or regulatory changes

  • Platform or operational updates

Revised policies will be posted on this page with an updated effective date. Material changes may be notified via email or site banner.

📩 14. Contact & Grievance Officer

For privacy questions, requests, or complaints:

Email: privacy@fashionner.com
Website: www.fashionner.com
Registered Office:
Fashionner
Bhavitha Sree Trading
Mumbai, Maharashtra, India

💖 Our Commitment

At Fashionner, your privacy is not optional — it’s fundamental.
We protect your data so you can shop confidently, securely, and globally. 🌍✨