Shipping Policy

Fashionner Shipping Policy

Effective Date: November 2025
(Last Updated: November 1, 2025)

At Fashionner, a division of Bhavitha Sree Trading, we proudly deliver fashion worldwide 🌍. Our goal is to make your shopping experience smooth, transparent, and reliable β€” whether you’re in India or any corner of the world.


🚚 Domestic Shipping (Within India)

Processing Time

  • Orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays).

  • During festive sales or high order volume, processing may take an additional 1–2 days. We’ll notify you in case of delays.

Delivery Time

  • Standard Delivery: 3–7 business days after dispatch.

  • Remote or rural areas may take slightly longer based on courier availability.

Shipping Charges

  • Free shipping is available for selected items and promotional offers.

  • For other products, shipping charges are automatically calculated at checkout based on delivery location and total order weight.

Order Tracking

  • Once your order ships, you’ll receive a tracking link via email or SMS πŸ“¦.

  • You can also track your order anytime using your AWB number on our Order Tracking Page.

Undeliverable Packages

  • If delivery fails due to incorrect address, unavailability, or refusal to accept, the package will be returned to us.

  • Re-shipping fees may apply to resend the order.


🌐 International Shipping

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Customs inspections or courier delays may extend timelines slightly.

Shipping & Delivery

  • Standard International Delivery: 5–9 business days from dispatch (depending on destination).

  • Fashionner ships via trusted global logistics partners (FedEx, DHL, Aramex, India Post, etc.) for safe and trackable delivery.

Duties, Taxes & DDP (Delivered Duty Paid)

  • We ship to most countries on a DDP (Door Delivery) basis, meaning customs clearance and duties are often handled upfront β€” no hidden charges at deliveryΒ  and DDU Method with Exceptional cases if Provision is not available for DDP only

  • However, in some countries, local VAT/GST/import fees may apply per local regulations. These remain the buyer’s responsibility if not prepaid.

Countries : United Arab EmiratesΒ 
Returns : Accept returns for both defective and non-defective products
Exchanges : Not accepted
Product condition & Window : Window 3 days
Method & Fees : 10% of the product priceΒ 
Refund processing time : 10 days

Tracking & Updates

  • Tracking details are shared via email or SMS once your package leaves our warehouse.

  • Some destinations may show limited tracking updates depending on local postal systems.

Customs & Import Regulations

  • Customers must ensure their ordered products comply with their country’s import laws.

  • If an item is restricted or held by customs, Fashionner is not liable for delays, seizure, or additional fees.


πŸ“¦ Shipping Safety & Insurance

  • All shipments are insured for damage or loss during transit.

  • In the rare event of a lost or stuck shipment, we will reship the item or issue a suitable replacement/refund after verification.


🚫 Order Modifications & Cancellations

  • Once an order is confirmed, modifications may not be possible due to fast processing.

  • Cancellations are accepted within 12 hours of purchase only.

  • After dispatch, orders cannot be canceled or rerouted.


⚠️ Refusal to Accept Delivery

  • As per our operational policy, once an order is confirmed and dispatched, refusal to accept delivery is not permitted.

  • In such cases, Fashionner reserves the right to take necessary legal or administrative action.


πŸ’Œ Shipping Queries

For any shipping-related questions, please contact:
πŸ“§ contact@fashionner.com
🌐 Visit our Contact Us page.


❀️ Our Promise

At Fashionner, we believe in trust, transparency, and timely delivery β€” from your favorite fashion finds in India to your doorstep anywhere in the world.

πŸ•ŠοΈ Your style, delivered globally.