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📋 How Tracking Works at Fashionner

1. When will I get my tracking number?

Once your order successfully passes our strict quality control and is dispatched from our facility, our system will automatically generate a unique Tracking Number (AWB). This number will be sent directly to the email address or phone number you used during checkout.

Note: Order processing typically takes 1–3 business days.

2. Domestic vs. International Tracking

Because we ship globally, your package will be handed over to the best premium courier for your specific delivery country (such as Blue Dart, Delhivery, FedEx, DHL, Aramex, or your local postal service). The tracking widget above connects to a global database that automatically detects your carrier and translates the updates.

3. Why is my tracking status not updating?

If you just received your tracking email, please allow 24 to 48 hours for the courier's system to scan the package and update the live status. For international orders (DDP shipments), there may be pauses in tracking updates while the package is physically in transit across borders or undergoing customs clearance.

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📧 Need Further Assistance?

If your tracking number is not working after 48 hours, or if you have any questions about your delivery timeline, our support team is actively monitoring shipments and is ready to help.

Email: support@fashionner.com
*Please include your 6-digit Order ID in your email so we can assist you instantly!